Lightfoot
Service & SupportReserve for $100
Ready when you are.

Service & Support

A call, a question, a return, a warranty. Whatever you need, it starts here.

Start here

Guides & manuals

From first charge to fine print. The quick start gets you rolling in ten minutes; the manual covers everything else.

Open the quick start guideRead the user manual →
Curious?

Schedule a call

Book a call with a human who rides one every day. Range, hills, cargo, the solar math. Ask us anything.

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Say hello

Contact us

Questions, press, partnerships, a photo of you and your Lightfoot. One inbox. We read it all.

Send us a message
Lightfoot Electric Inc.
3101 20th Street
San Francisco, CA 94110
Where’s my ride?

Track, return or cancel

One portal for order lookups, returns, and cancellations. Thirty days, original condition, no drama.

Open the portal →
Make it official

Register warranty

Register your Lightfoot to activate the 2-year warranty. Two minutes now, covered for the long haul.

Register your ride
Done riding?

Buyback guarantee

Return it within 30 days in original condition — fees may apply. After that, for as long as you own it, we’ll buy your Lightfoot back with a fair offer based on mileage and market, whenever you’re ready to trade it in.

Read the buyback terms